Your Privacy Is Our Priority

zk77 operates a safe and reliable online gaming platform for users in Bangladesh. By creating an account, logging in, or completing any transaction on our service, you agree to the terms of this Policy.

This Policy applies jointly with the Terms & Conditions. In the event of any conflict, this Privacy Policy shall take precedence. zk77 reserves the right to update this Policy at any time; the version published on the website after any change shall be considered effective.

Scope of Application: This Policy applies to zk77's main website, mobile version, and all services associated with the platform. It does not apply to third-party websites or services.

zk77 uses collected information only for the specific and legitimate purposes listed below. Information is never misused for any purpose, and is never sold commercially to third parties.

3.1 Service Operation & Account Management

Your information is essential for creating and managing your account, verifying login, processing deposits and withdrawals, and providing the overall platform service. Using this information is necessary to deliver zk77's services properly.

3.2 Security & Fraud Prevention

We analyse information to detect unauthorised access to accounts, fraudulent transactions, and suspicious activity. The primary goal of this purpose is to ensure the security of your account and funds.

3.3 Compliance with Legal Obligations

Retaining certain information is legally required as part of anti-money laundering (AML) regulations and Know Your Customer (KYC) processes. We are obliged to provide information in response to legitimate requests from relevant authorities.

3.4 Responsible Gaming Monitoring

User gaming behaviour is monitored to identify problematic gambling tendencies. This information is used solely to help users maintain healthy gaming habits.

3.5 Service Improvement & Personalisation

We analyse user preferences and behaviour to improve service quality and display relevant promotional offers. This analysis is not based entirely on personal data — anonymised information is typically used.

3.6 Communication & Support

We use your contact information to send important account-related notifications, transaction confirmations, and to provide support services.

5.1 What Are Cookies and Why Are They Used

Cookies are small text files stored on your device. zk77 uses the following types of cookies:

• Essential Cookies: Maintaining login sessions and ensuring the core functionality of the platform. Without these, the service will not work properly.
• Functional Cookies: Remembering your language preference, theme setting, and account configuration.
• Analytical Cookies: Understanding which parts of the site are used most and improving service quality.
• Security Cookies: Preventing malicious bots and unauthorised access.

5.2 Cookie Controls

You can block or delete cookies from your browser settings. However, disabling essential cookies may cause some important zk77 features to stop working correctly. Rejecting analytical cookies does not affect your core gaming experience.

zk77 does not retain information beyond what is necessary. The retention periods for different types of information are set out below:

6.1 Active Accounts

Account and transaction information is retained for as long as your account remains active. Gaming history and financial records are maintained as part of the normal operation of the platform.

6.2 After Account Closure

Even after an account is closed or becomes inactive, certain financial and identity-related information must be retained for a specified period in accordance with legal obligations, particularly anti-money laundering regulations.

6.3 Log Files & Technical Data

Security logs and system data are automatically deleted after a specified period. This information is used only for technical and security purposes.

zk77 takes industry-standard technical and organisational measures to protect your information. Our security framework includes:

• SSL/TLS Encryption: All data exchanged between the website and servers is transmitted over encrypted channels.
• Data Encryption: Stored sensitive information such as passwords and financial details is kept in encrypted form.
• Access Controls: Only authorised staff can view user information where necessary. All access is logged.
• Regular Security Audits: Regular security audits are conducted to identify system vulnerabilities.
• Firewall & DDoS Protection: Advanced network protection is used to prevent external attacks and unauthorised access.
• Two-Factor Authentication (2FA): The option to use an additional security layer when logging into your account.

However, no technical measure is 100% foolproof. We therefore ask users to remain vigilant and use strong passwords.

zk77 provides services only to those aged 21 or older ("For Ages 21+"). No information is intentionally collected from minors.

Age verification is mandatory at registration. If we receive evidence that a minor has created an account, that account will be immediately closed and the collected information will be deleted. If certain information must be retained due to legal obligations, it will be used only for investigation purposes.

Parents are advised to monitor their children's internet use and to use parental control software to prevent access to online gaming sites.

zk77 periodically reviews and updates this Privacy Policy. Changes may result from new legal requirements, technological improvements, or changes to the scope of services.

For significant changes, we will endeavour to notify users by email or through the platform. However, it is the user's own responsibility to stay informed about the latest policy. Continuing to use the service after a change is made will be considered acceptance of the revised policy.

The "Last Updated" date at the top of this page always shows the date of the current version.